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41 (0)54 2344 00
Cancellation Policy
We would love to accommodate your every wish when it comes to cancellations and changes in plans, but if you cancel and we don't have time to rebook your room, we lose. So, in an effort to keep our doors open, we have a firm cancellation policy. Please review it carefully before booking.
- To receive a FULL REFUND, please cancel at least 30 days before check-in so we have the opportunity to rebook your room.
- To receive a 50% refund, please cancel 7-30 days before check-in, as there is a lesser chance we will be able to rebook your room.
- Cancellations that are made 7 days before check-in are not eligible to receive a refund as it is very unlikely we will be able to rebook your room.
- Guests can also receive a full refund if they cancel within 48 hours of booking. That is if the cancellation occurs AT LEAST 14 days before check-in.
